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Customer Comments

Along with working on many fun book printing and book binding projects, we also get to know some wonderful people! To help you better understand the relationship we try to build with our customers, take a look at some of the kind words they have had to share with us…

You can see more recent customer comments on our book blog!

Yes, they (the books) did come…and I cried!  They are wonderful and better than I could have expected.  I brought them to work…and they were all impressed.  They loved the books and the pictures and thought you did a GREAT job. Of course, I sang your praises!!!  Todd’s Illustrations made the book!! I will keep in touch with my “new best friend.” 
– Polly

Thank you for the great job you did on Liana’s book.  If you could see how people react to the book, you would be thrilled to see your work so appreciated!  If you send me some of your brochures, I will share them with those who are interested.  Lots of people don’t know that they can have books made like this. Thanks again!
– Jody

How very pleased I am with our copies of the Meckel / Herbold family history. THANK YOU! for how beautifully you printed them up.  The paper quality is excellent, the type so clear and readable and even the pictures are a joy to behold. All in all they represent a work of art and I’m sure I am not the only one who is just thrilled with our copies.  As an added bonus these lovely books are solving my Christmas gift problem. I just wanted you to know how grateful I am to you for your part in making these books a reality for our families.
– Lois Ericson

I am very pleased with the books and your service also. I was amazed at how easy it was to deal with your firm long distance.

Debbie – Ontario, CANADA

Thanks so much for the yearbooks. My family thinks they’re great …you did a wonderful job.
– Jean Mallory, Scott County Home Educators

Thank you for the Tall Tales book you made for our school. It is a great way to display the students’ talents.
–  Parker Elementary Students and Staff – Elk River, Minnesota

Thanks so much for your help in designing the title graphics for my gift, and spending the extra time with me to ensure I was happy with the finished product.
-Trisha Wyssbrod

Thanks so much, we received the books today.  You did a great job with this little project, and we appreciate it.  If we have another book order I’ll let you know as soon as possible.
A note, what makes your company excel is the service you provide.  I have been in the service business for forty years and I’m always aware of when I’m being served by a professional.  There’s a difference, thank you.

I’m sending this note to express my appreciation for the support and service I received in working with you and your company.  The two copies of the book you published for me arrived and were exactly as I hoped they would be.  I’m sure this was a small job for you, and probably insignificant to your bottom line, however you never treated me as small or insignificant.  You were professional, courteous, and patient with the fact that I’m inexperienced at getting a book printed.  The book was very important to me, and you made me feel it was important to you as well.

The book was a set of deck logs for the ship my father served on in WW2.  All of us fortunate enough to be children of WW2 veterans know how important their service was to them, and how extremely proud they are.  My father is 86 years old and still wears his Navy hat every day.  I wish you could have seen reaction when he saw the book.  To bring that joy to him meant the world to me.

Before finding your company I had tried several publishers, and all told me that the job was too small for them.  By taking on this small job, you made a big impact on a veteran.  I wish you and your company a lot of success.  This country needs businesses such as yours that understand that it’s not always about the bottom line, but how you treat people.  Thank you again for all you did to help me make this father’s day special.

– Sincerely,  Chuck Paul

Check out additional customer comments in this section of our blog page!

Smith Printing Company provides book publishing, book printing, book binding, hot foil stamping services and many more that meet the needs of creative writers around the country.