Nila came to Smith Printing Company to have a memoir book printed for her and her family.  She had a bad experience with another book publisher previously that made her tentative to give it another try with a new company.  We were able to deliver what she needed and restore her faith in the book printing process!  She had these kind words to share about her experience with Smith Book Printing Company:

“The books have arrived!!!  AND they are worth the wait!  They look beautiful, and the quality is wonderful.  I am beyond pleased.  My hands were literally shaking as I opened the first box, remembering my horrible experience with the first publisher, but when I pulled out the first book my fears were put immediately to rest.  I am having a great time scanning through the book one more time.  I’m really excited to give them to my family.  Thank you for giving me exactly what I wanted as the end result of this very long project.  Your company is 1st on my list of recommendations to my friends who are still in the process of writing.”

Warm regards,

Nila

We offer many different book printing and book binding options to our customers.  Elizabeth chose to have a custom hard cover binding for her project and was very happy with the service and final product she received!

“I wanted to make a hardback, bound book of my late husband’s writings. Poems, plays and stories. Becky at Smith Printing Company helped me make this dream come true. She guided me through their process with ease and compassion. I felt as if she was really invested in my project. She had great suggestions for me and I could tell that she really cared about my small project. The books were absolutely beautiful. I felt that as much care was given to my project as would have been given to a much larger project. I totally recommend Smith Printing Company.”

Helping people print books that capture life experiences to share with future generations is one of our favorite things!  Doug created a wonderful book and we made sure it received the attention all of his efforts deserved.  He opted for a solid color foil stamped book cover that turned out very nice.  He gave us this feedback once the project was complete…

“Hi Becky, my name is Doug Wright, you know me through my book of memories growing up on our Iowa farm in the 1950’s and 60’s, (Dad, How Big are the Stars.)   My niece Tonya Carstens has acted on my behalf and as an intermediary between you and me over the last few months.  I just wanted to personally tell you how very pleased I am with the finished product that you and your company have made for me and  for my family.  I worked off and on, on the book for two years, after many years of thinking about writing it. It was a labor of love and I want to express my gratitude to you for your part in making my wish come true for my family to know and understand what our life was like growing up on the farm so long ago. 

Thank you for helping my dream become a reality. If I ever decide to write a follow up book on our lives post farm life, I will certainly remember you.”

With highest regards,

Doug Wright

Kandy and her daughters have a family owned publishing company run by two generations of women who believe stories matter!  During a time of isolation she wrote a book where the story provides opportunities to find happiness.  They sent us a nice card expressing their thanks for our assistance in producing “Red Was Blue.”

“We wanted to let you know we have received so many compliments on the quality of the books print and hard cover.  Everyone says it is one of the highest quality books they own.  We are so thankful for you and your partnership.  Our next couple of books will be coming late spring, early summer.  We look forward to continuing projects.”

Kandy & the Girls

Book can be purchased at Miz Stevens Publishing, LLC

Irene is an author that wrote a book about her hometown of Greenwood Wisconsin.  The book has been very popular and she stated, “The books have been well received with all 300 of her initial order going quickly.”  We have even received phone calls at Smith Printing from individuals praising the quality of the book!  Starting with notebooks full of information, and little help, she was able to transform it all into book form.  As mentioned in the Medford Star News, she hopes the book serves as a resource for families with roots in the Greenwood area.  I’m sure she had a lot of fun at her book signing!

Irene sent us a nice handwritten note sharing her words of appreciation and these newspaper clippings.

“Dear Becky,

I just wanted to share these newspaper articles with you.  I have received so many compliments on the book.  Thank you for the beautiful printing job!

Sincerely,

Irene Dums”

It may be a hot summer but customers are still feeling like it’s Christmas!  Opening boxes of your printed books can be a great experience, Teresa shared hers:

“Dear Becky,

I just received Christmas in July!  Yes, my books were delivered today.  You and your crew did a beautiful job.  I am very happy with my book.  Thank you so much for making my journey end with a beautiful book.  I appreciate you more than I can say in mere words and will be forwarding your name to anyone who wants to their works put into print. 

It has truly been a privilege to work with you.  Keep up the good work Becky.

Fondly, Teresa”

We have been printing books for a long time now and have had customers all over the world.  One of our latest books was to commemorate the 70th anniversary of the Presidential Food Service at the White House.  It sounds like they enjoyed the books almost as much as the delicious food served over the last seven decades! 

I did take a look inside but I can’t tell you about it… 😉 

“Good morning Becky,

The books are far beyond our expectations and we are extremely happy with them!

We are working on sending it to NAVSUP (Naval Supply Systems Command) our Supply headquarters to showcase what your business and Presidential Food Service has done!”

Even as a small family run business we have customers all over the country and world!  Good packaging and planning ensure that a great book project gets delivered successfully.  Thank you Bob and Colleen for your kind words:

“Becky:

The books arrived today, and you have got to be commended for a great job, well done!!

Packing was very thorough and UPS treated the boxes with lots of care.

Bindery was everything we had hoped for.  

Thanks for getting the job done well:  It has been a pleasure doing business with you and Smith Printing, Co.  LLC

The check is in the mail!”

Bob and Colleen Eldredge

Well it may be the middle of June but it was like Christmas for Anne!  She created a fun dog themed book and was delighted with the result.

Becky!

We just received and opened the two boxes and it really was like Christmas in June!  Good, great, excellent work!  The binding is superb as is everything else!  Thank you so, so much for making this possible!  We absolutely love the supremely professional job including the kind, helpful and fun correspondence with you through this journey.  So please, send me the invoice because I have never been so happy to spend my hard-earned cash as on this. 

Appreciatively and with thanksgiving to the Lord for you,

Anne

This week’s customer feedback story is about an author that wrote a book containing a collection of stories and interviews.  Her book contained a history of the families and church of a small town in northern Wisconsin.

Hello Becky,

Yes, I did receive the books and they are beautiful.  I had a conversation with Irene and she is elated!  She will have a book signing in a couple weeks (May 22 and 23) at the Historic St. Ann’s Church which is a focal point of the book.  She is thinking of it as a family reunion.  I plan to attend and continue to be of support to her. Irene told me that when her daughter saw the book tears came to her eyes.  She is so proud of her mother’s accomplishment and to see her father’s name in print.

For sure, I would not hesitate one bit on recommending your printing to anyone who asked.  I appreciate your kindness (even when I am pestering you about when the books will be finished) and your assistance.  I have never before done such a project with someone so your helpfulness was greatly appreciated.

I am happy that the cover looks so beautiful.  Whoever of your staff did it, give them my greetings and a word of appreciation.  Both Irene and I are pleased.

Blessings and peace to you,

Mary