One of the questions we always ask our customers is, “Why did you decide to produce your book printing project with us?”  Two of the most common answers are, “lowest price” and “best customer service.”  We have found that a low price can get someone in the door but it is good customer service that will close the deal and keep people coming back again and again.  Part of good customer service is knowing how to guide someone through the process of taking a book project from conception to completion.  We can take what may seem to be a complicated process and make it very simple.  We promise we won’t use complicated language that will only leave you confused or discouraged.

Dan chose Smith Printing Company for these very reasons.  He gave us this feedback:

“Becky has been very helpful in guiding me through the process of printing my first book” – Dan Clark

Dan actually started his book publishing journey with another company and found himself stranded, looking for answers.  He called on Smith Printing company to help rescue the project and bring it back home safe and sound!

“I actually started the process of printing my biography/personal history book with another printing/publishing company. I had many questions and concerns that weren’t addressed very well. After finding Smith Printing, I got my project printed and bound, and all my questions and issues were answered and resolved exceeding my expectations. When I started the process I was apprehensive, but in the end, I am very satisfied and happy with my decision to have Smith help me with my project. As a bonus, the final cost was noticeably less than was quoted with the first printer.  I recommend Smith Printing Company.”

Dan Delight

This large family was looking for a way to capture more than 180 years of history in a printed book…

“As surviving siblings of a family of 10 children, my sister and I ended up with all of the family records and photos. In an attempt to make these available to our children, nieces, nephews and grandchildren, we converted these to electronic form. The collection of family records motivated us to write narratives (with photos) of the family history featuring ancestors dating back more than 180 years, but mainly featuring our parents and the 10 siblings.

After completing this six month project, we investigated different binding companies for bound copies which could serve as keepsakes for the younger members of the Taylor clan.  In telephone conversations, Becky Smith was the most impressive with her knowledge of how best to accomplish the binding, recommendations on paper quality, instructions on how best to prepare the electronic file, etc.  After transmission of the electronic file to Smith Publishing, Becky very carefully arranged the spacing of the written materials and photos for optimal front and back printing.  The overall time frame was about 5 weeks from our electronic submission to receiving the box of books.  During the entire time, we were kept informed on the stages and progress of the project.  In summary, we were very pleased with our work with Smith Publishing and would highly recommend them to other people pursuing similar bindings and a limited number of books.”

Thanks again for helping us to accomplish our project in a most pleasant relationship.

Bob & Lucille